Automotive information company keeps sector informed – and at work – with dedicated Covid-19 resources.



CCC Information Services (CCC) is helping small business in the United States face the unprecedented challenges of the Covid-19 pandemic. 
The company, which produces software and analytics for the automotive, insurance, and collision repair industries, is using its expertise to facilitate its customers’ ability to stay safe and make informed decisions during this period of acute economic uncertainty. CCC has created a comprehensive information and resources website for small and medium enterprises (SMEs) across the sector.
This site includes information and links for the Small Business Administration loan program and related loan application forms, plus information on further legislative and industry relief efforts. There is also a “CCC trends” section, which features the latest news and perspectives on the impact of Covid-19 on the industry.
In an effort to help customers keep their businesses open while keeping safe distance between employees, CCC is supporting collision repairers by expanding access to digital tools to support adherence to social distancing guidelines. The CCC Engage solution allows users to upload photos of vehicle damage and request an online estimate. Appointments can be scheduled online minimizing personal interaction with staff.
Additionally, shops can use CCC’s electronic parts ordering solution to order and receive the parts required for repairs, reducing physical contact.
Headquartered in Chicago, CCC and its affiliates provide cross-industry solutions to support the vehicle lifecycle. Its solutions and big data insights are delivered to a network of more than 350 insurance companies, 25,000 repair facilities, original equipment manufacturers, hundreds of parts suppliers, and dozens of third-party data and service providers.

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