Nets is helping merchants adapt to online sales by waiving fees for its eCommerce solution.

Since lockdown regulations were imposed across Europe, many smaller retailers have found themselves unable to carry on selling goods from a physical store – causing a dramatic drop in turnover. This has forced the companies to move their business to the web, and quickly establish an online sales channel.

Nets has been offering three months’ free use of its eCommerce solution to affected businesses in the Nordic countries and the DACH region (Germany, Austria and Switzerland). Recognizing the urgency of the situation, Nets ensures that the technology is up and running within 24 to 48 hours.

The company has also been harnessing its systems to help government bodies with vital planning during the emergency. It has made its transaction data available to authorities, letting them analyze the impact of the pandemic and make decisions on how to respond.

Nets has been able to extend payment terms for merchants in difficulty, and to waive refund fees for businesses who have experienced cancellations – notably, those in the travel, restaurant or event sectors – as a direct result of Covid-19 and the lockdown.

Headquartered in Ballerup, Denmark, Nets is a leading provider of digital payment services and related technology solutions across Europe. It operates a network that connects merchants, financial institutions, corporate customers and consumers, enabling them to make and receive digital payments and make use of value-added services.